Free CBD Delivery

Free delivery for CBD and St Kilda Road Precinct for catering orders over $40 otherwise a $10.00 delivery fee may apply.

Delivery Times

Elizabeth Andrews delivers to your door between 7.00am and 5.30pm weekdays. Deliveries or pickups required outside these hours will be subject to an additional charge. Weekend delivery times and fees are available on application.

Terms Of Trade

Corporate Catering – Net 7 days from end of the month.

GST

The prices quoted are inclusive of all applicable GST charges.

Order Alterations

We always try to accommodate changes in catering numbers. Small office catering changes must be lodged by 4.00pm the day prior to the order.

Cancellation

Cancellation charges will apply when your catering requirements have been confirmed verbally or in writing and where costs have been incurred in regards to food, labour or other services.

Cancellations to be received by.

Up to 20 people – by 4.00pm the business day before

20 to 50 people – 2 business days prior

50 or more people – 5 business days prior

Full staff charges may apply if staff are cancelled within 1 business day prior.

On Time Delivery Guarantee

If we are late simply call us to let us know within the hour after the due time and we will credit your order.
Applies to

– Orders placed by 4pm the day prior

– Office catering orders under $1,000

– Hot food being delivered hot requires a 10 minute window

– Does not apply when delays are caused by building access or major

traffic delays such as a street march.

In these circumstances we will call you to keep you informed.

Pricing Fluctuations

All prices are correct at time of printing and are quoted on current costs. These may vary at any time.
Due to seasonal or supplier shortages Elizabeth Andrews reserves the right to alter or adapt menus or services.

Payment

For your convenience the following
payment options are accepted:

Company cheque VISA, MasterCard, AMEX and Diners Club EFT (conditions apply)

Same Day Orders

Our team is available to assist you and as a result we will make every effort to provide catering for last minute orders.
So we can give you a fast and confident response when you call, we will put you on hold and check with the kitchen for product and delivery availability.

A $10.00 fee applies to same day orders to cover the individualised food preparation and delivery.

Lost Or Broken Equipment

Any lost or broken equipment will be charged at replacement cost.